About Us

Cell C is a leading mobile operator in South Africa offering consumers a wide range of prepaid, hybrid and postpaid products and services, including voice, data and messaging services.

Providing some of the best value in the market, Cell C prides itself on innovation and value-for-money products and services. Cell C is currently the only mobile operator in South Africa to offer customers Free Facebook and basic Internet services through Facebook's Internet.org. The company also offers customers unlimited WhatsApp usage for a monthly fee of R7.50. Cell C became the first mobile network operator in South Africa to commercially launch Wi-Fi Calling to customers.

In December 2015, the industry regulator, the Independent Communications Authority of South Africa (ICASA) published an analysis report of prepaid retail voice and data tariffs, confirming Cell C offered the lowest prepaid flat call rate in South Africa.

Cell C's products and services are supported by its highly advanced network covering 98% of the country's population. It offers 2G, 3G, LTE and LTE-Advanced services and continuously invests in expanding and upgrading its network to offer customers the latest technologies.

HELPING YOU FEEL SAFE

IN AN EMERGENCY


Introducing Cell C MiAssist, a mobile application specifically designed to help you feel safe, with emergency services available at the touch of a button. For only R49.00 per month, the service is available as a mobile application on iOS and Android.

Dial *147# and select option 5 or download the Cell C MiAssist app to get access.


SA Corona Virus

SERVICES

Medical Assist MEDICAL PANIC

In the event of a medical emergency, a crisis manager will immediately dispatch a road or air ambulance, staffed by qualified emergency medical care practitioners. Life-saving support will be provided to the member and, where relevant, transfer provided to the closest applicable medical facility.

Home Invasion Panic HOME INVASION PANIC

In the unfortunate event whereby a member's home has been invaded, the member will have access to Home Invasion Panic via the Cell C MiAssist app or dedicated emergency number.

Hi-jack Panic HI-JACK PANIC

In the unfortunate event of the member being involved in a hi-jacking, the member will have access to Hi-jack Panic via the Cell C MiAssist app.

Home Assist HOME ASSIST

Our Home Assistance programme provides assistance to you when you are involved in a Home Emergency. A Home Emergency means any sudden, unexpected and/or unforeseen event at your home requiring the immediate and/or urgent services of a domestic tradesman to limit/minimise or prevent further damage to the home.

Vehicle Assist VEHICLE ASSIST

These services include:

  • Change of a flat tyre
  • Fuel assistance
  • Flat battery
  • Keys locked in vehicle
  • Minor roadside-running repairs related to breakdowns

Driver Assist DRIVER ASSIST

There is no need to provide the many reasons why not to drive drunk – the consequences are well-known. With our Driver Assist service which is so easily available, there is no justification for taking a chance. Relax, have a great evening, and let Home Drive take you and your car home safely.

Legal Assist LEGAL ASSIST

A comprehensive legal assistance service to the individual and his/her immediate family. Qualified lawyers and legal consultants as well as academics provide the service.

CONTACT US

Cell C MiAssist CUSTOMER CARE

Monday to Friday: 8am - 5pm
Saturday, Sunday and Public Holidays: Closed